Job Description
Reeflex is seeking an outgoing, cheerful, and service-oriented individual with excellent leadership and management skills for the role of General Manager. The ideal candidate must have a proven track record in the dive industry, as the GM will oversee all aspects of running the dive center (training will be provided). The GM will play a crucial role in developing sales, opening new markets, and maintaining the highest standards in dive safety and customer care.
GM Duties Include:
- Working flexible hours.
- Opening and/or closing the shop.
- Serving as the “face” of Reeflex and representing the company’s ethos.
- Scheduling daily activities (pool sessions, boat trips, shore dives, etc.).
- Ensuring impeccable customer experiences.
- Meeting the needs of partners.
- Maintaining a welcoming, professional, and positive work atmosphere.
- Supervising various teams within the dive center.
- Overseeing maintenance of the Dive Centre’s infrastructure.
- Organizing staff meetings and providing clear directions.
- Managing human resources and interacting with local and regional administration.
- Ensuring the dive center’s supplies are appropriately stocked.
- Managing financial, legal, and administrative compliance.
- Producing financial, operational, and marketing reports.
- Enforcing company policies and SSI standards.
The Ideal Profile:
The ideal candidate is outgoing, cheerful, and service-oriented. They are computer literate, a fast learner, meticulous, organized, and possess excellent prioritization skills. Proficiency in English is essential, and fluency in French or other European languages is a significant plus. Work experience in Indonesia and proficiency in Bahasa Indonesia are ideal. The ideal candidate is passionate and knowledgeable about scuba diving, with a proven track record in the industry.
Qualities Expected:
- Spotless written and spoken English (other languages a plus).
- Outgoing and cheerful people person.
- Enthusiastic salesperson.
- Solid leadership and management skills.
- Computer literate.
- Quick learner with excellent problem-solving skills.
- Ability to follow processes meticulously.
- Proven track record in the scuba diving industry.
- Willingness to work in Nusa Penida.
- Willingness to commit long term (1 or 2 years).
- Willingness to work flexible hours.
Required Instructor Qualification:
- Dive Guide/Divemaster
- Open Water Instructor
Desirable Qualifications:
- Accounting Knowledge/Degree
- Marketing Knowledge/Degree
- Administrative Skills/Office Experience
- Management Knowledge/Degree
About Us
Reeflex Divers has been operating in Nusa Penida for the past 6 years, focusing on delivering high-end dive services while prioritizing conservation. Through a partnership with an NGO, we offer marine conservation programs within our structure. We believe in the well-being of our staff and consider every team member essential in strengthening our reputation.