General Manager Position in Indonesia

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Job Description

Reeflex is seeking an outgoing, cheerful, and service-oriented individual with excellent leadership and management skills for the role of General Manager. The ideal candidate must have a proven track record in the dive industry, as the GM will oversee all aspects of running the dive center (training will be provided). The GM will play a crucial role in developing sales, opening new markets, and maintaining the highest standards in dive safety and customer care.

GM Duties Include:

  • Working flexible hours.
  • Opening and/or closing the shop.
  • Serving as the “face” of Reeflex and representing the company’s ethos.
  • Scheduling daily activities (pool sessions, boat trips, shore dives, etc.).
  • Ensuring impeccable customer experiences.
  • Meeting the needs of partners.
  • Maintaining a welcoming, professional, and positive work atmosphere.
  • Supervising various teams within the dive center.
  • Overseeing maintenance of the Dive Centre’s infrastructure.
  • Organizing staff meetings and providing clear directions.
  • Managing human resources and interacting with local and regional administration.
  • Ensuring the dive center’s supplies are appropriately stocked.
  • Managing financial, legal, and administrative compliance.
  • Producing financial, operational, and marketing reports.
  • Enforcing company policies and SSI standards.

The Ideal Profile:
The ideal candidate is outgoing, cheerful, and service-oriented. They are computer literate, a fast learner, meticulous, organized, and possess excellent prioritization skills. Proficiency in English is essential, and fluency in French or other European languages is a significant plus. Work experience in Indonesia and proficiency in Bahasa Indonesia are ideal. The ideal candidate is passionate and knowledgeable about scuba diving, with a proven track record in the industry.

Qualities Expected:

  • Spotless written and spoken English (other languages a plus).
  • Outgoing and cheerful people person.
  • Enthusiastic salesperson.
  • Solid leadership and management skills.
  • Computer literate.
  • Quick learner with excellent problem-solving skills.
  • Ability to follow processes meticulously.
  • Proven track record in the scuba diving industry.
  • Willingness to work in Nusa Penida.
  • Willingness to commit long term (1 or 2 years).
  • Willingness to work flexible hours.

Required Instructor Qualification:

  • Dive Guide/Divemaster
  • Open Water Instructor

Desirable Qualifications:

  • Accounting Knowledge/Degree
  • Marketing Knowledge/Degree
  • Administrative Skills/Office Experience
  • Management Knowledge/Degree

About Us
Reeflex Divers has been operating in Nusa Penida for the past 6 years, focusing on delivering high-end dive services while prioritizing conservation. Through a partnership with an NGO, we offer marine conservation programs within our structure. We believe in the well-being of our staff and consider every team member essential in strengthening our reputation.